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Privacy Policy

 

My Forever Child Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, communicate with, or make a purchase from myforeverchild.com (the “Site”).


PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, payment information including credit card numbers made through Shopify, Paypal, Amazon Pay, Apple Pay, Google Pay (credit card numbers and information is encrypted and we are not able to view, access or edit that information). We refer to this information as “Order Information”.


The Site also collects the following personal information:

  • first name, email address, and any other information that you submit to be subscribed to our VIP email list. 
  • Direct Communication received from you via email, text, phone, facebook messenger, direct message, comments on our social media accounts, comments on our blog posts, product reviews, feedback and testimonials.
  • Any images you upload through our ordering system or send to us directly, including handprint images, footprint images, fingerprint images, signature images, photographs of the pieces you have purchased or received from myforeverchild.com
  • Any personalization, gift card messages, or special instructions you enter through our system or you send to us directly when placing an order. 


When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information and Direct Communication.


HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
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We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
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Statcounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors. 
Statcounter uses cookies and other technologies to collect data on visitors and visitor activity on our website. This data includes: 

* Time and date of visit (this can help us to identify and plan for busy periods on our website)
* IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
* Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
* Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
* Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)

Furthermore, when you visit our website a Statcounter cookie (called "is_unique") may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site. 

You can learn more about cookies from StatCounter and set your browser to refuse: https://statcounter.com/about/set-refusal-cookie/

For further details, please see the Statcounter privacy policy: https://statcounter.com/about/legal/#privacy
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Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. When you communicate with myforeverchild.com all data and records are retained unless and until you ask us to delete them.


CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


MINORS
The Site is not intended for individuals under the age of thirteen (13). By providing the Site with your data, you warrant that you are over thirteen years of age.


CONTACT US
If you have questions about our privacy practices, please contact us by e-mail at info@myforeverchild.com or by mail using the details provided below:

My Forever Child
Re: Privacy Compliance Officer
297 Larkfield Road Box #541
East Northport, New York 11731 USA


Last Updated: May 2018

Engraving Information

My Forever Child Keepsake Jewelry and Memorial Remembrance Gifts

All of our personalized and engraved jewelry is crafted right in our own studio by a skilled engraving professional. Each piece is individually configured to ensure that your specific inscription is produced in the best way possible.

Engraving Information:
Please take note of the number of allowable characters (which includes spaces and punctuation) that can be engraved listed in the product description. In some cases we can compress the letters if the wording is a couple of characters over the specified limit.

Please use the Special Instructions text box on the product detail page when ordering if you have a specific request for the engraving layout. You can also contact us before placing your order to confirm if we are able to accommodate your special request.

We reserve the right to change the font and the layout from your order form for the best possible fit and aesthetics on the piece.

 

Engraving Fonts Available:

   Outlined Block-Capitals Engraving Font    Single Line Block-Capitals Font
Machine Engraved Block font in all capital letters. On larger pieces, it will be a filled double line block (first picture). On smaller pieces, it will be a single line block (second picture). The first letter in the word will be larger than the rest of the letters in the word (second picture), unless you type your personalization request in all capital letters (first picture).

Cursive Single Line Engraving Font
Machine Engraved Single Line Cursive font in capital and lower case letters.

Roman Filled Engraving Font
Machine Engraved Filled Roman font in capital and lower case letters.

Script Single Line Engraving Font
Machine Engraved Single Line Script font in capital and lower case letters.

Hand Stamped Engraving Font
Hand Stamped lettering in all capital letters, for a handcrafted artisan look. This style is only available on select items. Please note that the hand stamped lettering is not intended to look "perfect". Variations in letter placement, spacing, and depth of the letters are to be expected. This engraving is done with small steel alphabet tools and are hammered deeply into the silver, which is atop a steel block. The opposite side of the piece may have marr marks from the engraving process. Extra polishing is done to reduce the visibility of the marks.

Monograms:
Monograms are the classic way to personalize items. The initial of the first name is on the left, the initial of the last name is in the center in a larger size, and initial of the middle name is on the right. If you are doing a monogram of married couple, the initial of the husband's first name is on the left, the initial of the couple's last name is in the center in a larger size, and the initial of the wife's first name is on the right. We offer four beautiful Monogram styles: Interlocking Script, Roman, Circle Block, and Fancy Script.

We have several Monogram jewelry pieces. However If you wish to have a monogram on a jewelry piece that does not have the Monogram option (ex. on the back of a custom handprint-footprint pendant), you can either add on a Monogram engraving or contact us with your request prior to placing your order. Monograms take up a large area of space on the piece, and may not be available on all our items. 

Monogram Styles: Interlocking Script, Roman, Circle Block, Fancy Script

 

Special Engraving:
~If you would like a HEART shaped icon, please use a pound symbol # in the engraving field, example: Always In My #
~If you would like a STAR shaped icon, please use an asterisk symbol * in the engraving field, example: My Little *
~Please note that the star and heart symbols will take up 2 character spaces when they are engraved. Please allow for this when entering your desired inscription as you place your order.

~We can engrave in other languages!

Please input the exact way the engraving should read in your online order and also in a separate email to confirm your special personalization. 

*There is a $10 labor charge per item for engraving in these languages, we will email you an invoice for payment of this additional charge after your order is placed.
*These languages are only available on our machine engraved pieces. Not available in Hand Stamped font.

Engraving Policy:
Items that are personalized/engraved for you are not returnable or refundable, unless there is an error on our part. Engraved pieces are generally not able to be fixed and must be completely remade, which requires new material and labor. Please double check all spelling and dates prior to submitting your order. You will also receive an email with your order confirmation. It is your responsibility to check the accuracy of the personalization and details of your order. If you realize that there is an error, please contact us ASAP to see if we are able to halt production and correct the error. If you had submitted incorrect information for your order, and we had already engraved your item, you will be required to pay for a new engraved piece. If your item has already shipped out, you will also be responsible for the shipping postage back to us. Please email us for a price quote on incorrectly engraved items.

About our Engravables:
Sterling silver is a relatively soft metal which scratches easily during normal wear. Please note that sterling silver WILL scratch if it rubs against other silver charms and chains and also harder materials such as crystals, keys, stone and metal surfaces. This is normal and to be expected.

Sterling silver will take on a patina of it's own, developing numerous small scratches, with normal wear. Each of our engraved pieces is protectively wrapped to avoid damage during shipping.

Click Here to View our Jewelry Care and Cleaning page

Sterling Silver Engravable Pendant Shapes and Sizes

14K Gold Engravable Charms & Pendant Shapes and Sizes